Forum Discussion

Iron Contributor

Nov 15, 2021

Solved

Surface Hub multiple logins

All of a sudden when we sign into our Surface Hubs to see our meetings and files, it's going through multiple logins. Our Surface Hubs are Azure AD Joined. When we go to sign in, it takes us thr...

cezarcretu
Nov 16, 2021
Hello tk093,

This issue is currently being investigated as several other customers reported it.

Please open a support case here and provide your impact so we can prioritize this further

Thank you,

Cezar

tk093

Iron Contributor

Nov 15, 2021

Little more info. On the very first screen when it says 'Let's get you signed in' I can actually NOT type my account in there, simply tap on work or school account and continue, then sign into the NEXT screen and it works as normal. Very odd.

cezarcretu

Microsoft

Nov 16, 2021

Hello tk093,

This issue is currently being investigated as several other customers reported it.

Please open a support case here and provide your impact so we can prioritize this further

Thank you,

Cezar

tk093
Iron Contributor
Nov 16, 2021
Thanks for the update! We have to go through a different provider to initially open tickets, but I will start there.