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tk093's avatar
tk093
Iron Contributor
Nov 15, 2021
Solved

Surface Hub multiple logins

All of a sudden when we sign into our Surface Hubs to see our meetings and files, it's going through multiple logins. Our Surface Hubs are Azure AD Joined.   When we go to sign in, it takes us thr...
  • cezarcretu's avatar
    cezarcretu
    Nov 16, 2021

    Hello tk093,

     

    This issue is currently being investigated as several other customers reported it.

    Please open a support case here and provide your impact so we can prioritize this further

     

    Thank you,

    Cezar

tk093's avatar
tk093
Iron Contributor
Nov 15, 2021
Little more info. On the very first screen when it says 'Let's get you signed in' I can actually NOT type my account in there, simply tap on work or school account and continue, then sign into the NEXT screen and it works as normal. Very odd.
  • cezarcretu's avatar
    cezarcretu
    Icon for Microsoft rankMicrosoft
    Nov 16, 2021

    Hello tk093,

     

    This issue is currently being investigated as several other customers reported it.

    Please open a support case here and provide your impact so we can prioritize this further

     

    Thank you,

    Cezar

    • tk093's avatar
      tk093
      Iron Contributor
      Nov 16, 2021
      Thanks for the update! We have to go through a different provider to initially open tickets, but I will start there.

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