Forum Discussion

Copper Contributor

Dec 10, 2018

Surface Hub Infinite Loop

As of this morning all of our Surface Hubs that were on Fast Ring are entering an infinite loop starting with "Getting ready for the next session" which happens for about 30 seconds and then it reboo...

cezarcretu

Microsoft

Dec 17, 2018

You can do the 3 rocker switch procedure to reset it. https://docs.microsoft.com/en-us/surface-hub/device-reset-surface-hub#recover-a-locked-surface-hub There is a known issue that is affecting all Insider Preview devices. This is still under investigation and until we have a fix, please reset the devices.

Steve Ens

Brass Contributor

Dec 17, 2018

Thanks for that...I found that "fix" on Friday. Please post an update if there is one.