Forum Discussion
Surface Hub Infinite Loop
We only have one Surface Hub, but we are experiencing the same issue. Were you able to do something other than use the https://docs.microsoft.com/en-us/surface-hub/surface-hub-recovery-tool to do a full reset?
I was able to recover using the Surface Hub Recovery Tool. Recovery really means full reset from a factory image which meant a lot of reconfiguration and updating. Our only need for the Windows Insider program was to use Teams before it was released for general use. I discovered Teams is now released and available in the app store as I was finishing the recovery. Recovery was a long process, but hopefully one I will not need to do again now that I can stay on the normal release cycle.
HI, how long was your installation process? I've managed to install the latest update (https://docs.microsoft.com/en-us/surface-hub/surface-hub-2020-update) and now I'm still waiting for it to complete, the surface hub is still on the "Getting ready for the next session" window. Any suggestions pleasestickeltech
It takes some time, but it does complete. Sorry it was a while ago when this happened to me, but it does work.
I'm not sure I want to go that far. There has to be a better way, safe mode and revert? How do we get into safe mode on the Surface Hub?
