Forum Discussion

Skylar Freeman's avatar
Skylar Freeman
Copper Contributor
Jul 07, 2017

Surface Hub External Mic

We have had Surface Hubs since they were first on the market and love them!    We have been pushing back on requests to put any external mics or cameras on them, for multiple reasons, but we still ...
David Phillips's avatar
David Phillips
Iron Contributor
Jul 19, 2017

We are looking at Biamp and Vaddio solutions.  I have successfully tested with a Polycom Trio in USB mode and a Polycom CX5100.  Both worked great.  I don't see why a Biamp Devio or Vaddio solution wouldn't work equally well.

 

FYI, I think I read somewhere that Biamp fixed that mute sync issue with Surface Hub and Devio.

Bruce Fisher's avatar
Bruce Fisher
Copper Contributor
Aug 11, 2017

Hi David,

 

We're in a similar situation with multiple Surface Hubs and continuous complaints about sound and mic pickup. I've tested the Team Connect solution from Sennheiser but whilst its not too bad there is an issue with the bluetooth not connecting automatically, that is to say once paired, everytime you wish to use it you have to go into the admin settings and connect the paired device (not ideal for the end users).

 

Keen to hear if anyone has tried the Vaddio (or other solutions) to improve audio and mic.

 

Cheers !

  • tmann0214's avatar
    tmann0214
    Copper Contributor
    Nov 19, 2018

    We have our BTD 800 Dongle that we can send out to you.  With the dongle, you shouldn't have to go into admin anymore once it's initially set up.  Also, you can set up the TeamConnect to automatically pair with the dongle when the main unit has turned on.  

  • Tarlock Rai's avatar
    Tarlock Rai
    Copper Contributor
    Nov 25, 2017

    Here is an amazing piece of ground breaking technology that connect via USB into surface-hubs and helps deal with audio  pickup in problem rooms where SHUB is installed on a wall.

    So when on calls every one is not gathered around the SHUB but fre to move around freely in space of up to 9mx9m and even further.

     

    IF you want to try one out get in touch with Nureva Directly they will be able to help.

     

    https://www.nureva.com/hdl300-audio-conferencing-system

     

    T

  • David Phillips's avatar
    David Phillips
    Iron Contributor
    Aug 11, 2017

    We just had a TesiraFORTE demonstration yesterday.  Hooked it up between a Surface Hub and some existing room audio and it worked well. 

    • Jed Ellerby's avatar
      Jed Ellerby
      Brass Contributor
      Oct 04, 2017

      Has anybody had any luck with external speakers for the Surface Hub, as there doesn't appear to be a line out option on the Hub?

       

      The BiAmp seems to cover the external mics but you still need to sort out external ceiling speakers if you want a proper room experience.

       

      Jed

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