Forum Discussion
Surface Hub External Mic
We are looking at Biamp and Vaddio solutions. I have successfully tested with a Polycom Trio in USB mode and a Polycom CX5100. Both worked great. I don't see why a Biamp Devio or Vaddio solution wouldn't work equally well.
FYI, I think I read somewhere that Biamp fixed that mute sync issue with Surface Hub and Devio.
- Bruce FisherAug 11, 2017Copper Contributor
Hi David,
We're in a similar situation with multiple Surface Hubs and continuous complaints about sound and mic pickup. I've tested the Team Connect solution from Sennheiser but whilst its not too bad there is an issue with the bluetooth not connecting automatically, that is to say once paired, everytime you wish to use it you have to go into the admin settings and connect the paired device (not ideal for the end users).
Keen to hear if anyone has tried the Vaddio (or other solutions) to improve audio and mic.
Cheers !
- tmann0214Nov 19, 2018Copper Contributor
We have our BTD 800 Dongle that we can send out to you. With the dongle, you shouldn't have to go into admin anymore once it's initially set up. Also, you can set up the TeamConnect to automatically pair with the dongle when the main unit has turned on.
- Tarlock RaiNov 25, 2017Copper Contributor
Here is an amazing piece of ground breaking technology that connect via USB into surface-hubs and helps deal with audio pickup in problem rooms where SHUB is installed on a wall.
So when on calls every one is not gathered around the SHUB but fre to move around freely in space of up to 9mx9m and even further.
IF you want to try one out get in touch with Nureva Directly they will be able to help.
https://www.nureva.com/hdl300-audio-conferencing-system
T
- David PhillipsAug 11, 2017Iron Contributor
We just had a TesiraFORTE demonstration yesterday. Hooked it up between a Surface Hub and some existing room audio and it worked well.
- Jed EllerbyOct 04, 2017Brass Contributor
Has anybody had any luck with external speakers for the Surface Hub, as there doesn't appear to be a line out option on the Hub?
The BiAmp seems to cover the external mics but you still need to sort out external ceiling speakers if you want a proper room experience.
Jed
- Brian SchutzJul 31, 2017Copper Contributor
Hi David,
I'm in the same bag. I have a long conference room, and will be installing a Surface Hub on one end, and I anticipate the need for extra microphones. I have a Polycom CX5500 currently in that room, basically the same as a CX5100 which you said you succesfully tested. Is there a reason you are looking into other options, since you said that worked great? Perhaps, you are investigating additional equipment such as speakers, etc., as I am also. You are a step ahead of me, so appreciate the discussion.
- David PhillipsAug 01, 2017Iron Contributor
Hey Brian,
It comes down to personal preference for me. The Polycom CX series has a 360 degree camera that I feel is better suited for a smaller space. When participants are looking at the screen and speaking, the camera on the CX will be showing the side of their face or back of their head, depending on where it is located in the room.
If there's no existing room audio, I would personally go for a Biamp Devio and either use the existing cameras or install a Logitech PTZ Pro 2. If there is room audio, you could use a Vaddio USB A/V bridge to link room audio with your Surface Hub.