Forum Discussion

Copper Contributor

Jul 07, 2017

Surface Hub External Mic

We have had Surface Hubs since they were first on the market and love them! We have been pushing back on requests to put any external mics or cameras on them, for multiple reasons, but we still ...

Bruce Fisher

Copper Contributor

Aug 11, 2017

Hi David,

We're in a similar situation with multiple Surface Hubs and continuous complaints about sound and mic pickup. I've tested the Team Connect solution from Sennheiser but whilst its not too bad there is an issue with the bluetooth not connecting automatically, that is to say once paired, everytime you wish to use it you have to go into the admin settings and connect the paired device (not ideal for the end users).

Keen to hear if anyone has tried the Vaddio (or other solutions) to improve audio and mic.

Cheers !

tmann0214

Copper Contributor

Nov 19, 2018

We have our BTD 800 Dongle that we can send out to you. With the dongle, you shouldn't have to go into admin anymore once it's initially set up. Also, you can set up the TeamConnect to automatically pair with the dongle when the main unit has turned on.