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David Phillips's avatar
David Phillips
Iron Contributor
Jun 06, 2017

Surface Hub Creators Edition - error retrieving scheduled meetings

I just installed Creators Edition.  When I sign in with my credentials I'm getting a message "There was an error retrieving your scheduled meetings.".  I can see my recent files, and the Surface Hub ...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Dec 05, 2023

Hello Abdul_Mohammed,

 

While the symptom is similar, the issue should be different. I suggest opening a support ticket here to get help with this issue.

 

Thank you,

Cezar 

Abdul_Mohammed's avatar
Abdul_Mohammed
Copper Contributor
Dec 10, 2023

Cezar Cretu, Thanks for your reply, Issue has been resolved after updating the OS. however, the issue i am still having is cannot fetching the contact. please check attachment for picture,  I have added the device to MDM. any ideas?

 

  • brajan's avatar
    brajan
    Brass Contributor
    Dec 13, 2023

    Abdul_Mohammed I am experiencing the same issue with error retrieving scheduled meetings and on OS version 10.0.19045.3693

    I have the same environment as yours users are on-prem exchange.

    Please can you confirm the OS version that worked for you 

     

    • Abdul_Mohammed's avatar
      Abdul_Mohammed
      Copper Contributor
      Dec 18, 2023
      Hi brajan , I have the same OS as yours KB5032189 -OS Builds 19045.3693. where have you created the resource account? if it's on-premise , make sure it's sync with Azure.
      • brajan's avatar
        brajan
        Brass Contributor
        Dec 18, 2023

        Abdul_Mohammed 

        Abdul thank you for your response.
        Hub is AAD joined resource account is on M365 and mailbox on ExO
        User's are on AD and sync'd using AD Connect to AAD and mailbox is on-prem Exchange
        This setup used to work until recently something have changed that broke the connection

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