Forum Discussion
Surface Hub Camera Switching Causing flickering
We are having issues with the camera attempting to autoswitch from left/right during Skype for business video conferences. It keeps causing screen flickering on our Surface Hub even if the camera do...
Nydia Cavazos
Microsoft
MicrosoftHi!
This is a known bug for us so please call Customer Support to get the latest on how to workaround this while the fix gets out. Here is the link: https://support.microsoft.com/en-us/help/4037645/surface-contact-surface-warranty-and-software-support
Thank you!
Nydia
Hi Nydia
I know this has been a bug for a while now. Is there anything I can do to help your team fix this, either by running a preview build on one of our test Hubs or by providing logs? Would be nice to finally nix this one!
D
I know this has been a bug for a while now. Is there anything I can do to help your team fix this, either by running a preview build on one of our test Hubs or by providing logs? Would be nice to finally nix this one!
D
- Nydia Cavazos
Hi Daniel,
thank you for your support =). We will contact you in case we need case for testing.
Nydia