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Dennis_Kip's avatar
Dennis_Kip
Copper Contributor
Apr 09, 2019
Solved

Surface Hub Background not changing

Hi,    We have multiple surface hubs on location which we configure via Intune. We have a device configuration policy that contains the url to the background.  The background is a .png shared via...
  • cezarcretu's avatar
    cezarcretu
    Apr 10, 2019

    Dennis_Kip 

     

    That's correct, you will not be able to change the background again for the time being. 

    In regards to the failed deployments, we will need to look into the Hub logs to see. You can open a new case here

     

    Thanks,

    Cezar

Dennis_Kip's avatar
Dennis_Kip
Copper Contributor
Apr 10, 2019

cezarcretu 

 

Thanks for the fast reply.

 

Thing is, when pushing the policy, almost all hubs do change their background.

It was the first time we pushed the background policy.

 

Except for some, 3 or so hubs, they did not change their background. 

According to Intune, the deployment status of the policy on all hubs is: 'Succeeded'.

I'm curious why these are an exception, while they have received the policy.

 

Also:

If i'm getting it right with the known issue, if I want to change the background again, it will not work?

Only thing we can do is set the policy, then reset the hubs?

 

 

 

 

 

cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Apr 10, 2019

Dennis_Kip 

 

That's correct, you will not be able to change the background again for the time being. 

In regards to the failed deployments, we will need to look into the Hub logs to see. You can open a new case here

 

Thanks,

Cezar

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