Forum Discussion
Surface Hub 2S with on-premise Exchange 2019 CU09: room account problems
Hello, This post follows this one: https://techcommunity.microsoft.com/t5/surface-hub/how-to-configure-a-surface-hub-2s-with-teams-and-exchange-2019/m-p/1618261 Our 2 Surface Hub 2S ran well fo...
Thank you, we will open a ticket in the next days.
Hello, with the help of Microsoft ticket, we resolved the problem.
With our on premise servers, modern authentication was not possible, but the modern authentication was forced by a Windows Update beginning of February.
We installed the package ExchangeModernAuthDisabled.ppkg and all works again !
https://download.microsoft.com/download/8/3/F/83FD5089-D14E-42E3-AF7C-6FC36F80D347/ExchangeModernAuthDisabled.ppkg
With our on premise servers, modern authentication was not possible, but the modern authentication was forced by a Windows Update beginning of February.
We installed the package ExchangeModernAuthDisabled.ppkg and all works again !
https://download.microsoft.com/download/8/3/F/83FD5089-D14E-42E3-AF7C-6FC36F80D347/ExchangeModernAuthDisabled.ppkg
I am facing the same issue you got. let me describe what I understand and correct me:
- ModernAuthentication is forced on Surface hub and need to be disabled?
- No way to apply ModernAuthentication on on-premise server?- Can you advise on the steps to assign on-premise device account? normally I add the
DomainName\email address removed for privacy reasons. by doing this , I am getting the error you mentioned.
Hello Abdul_Mohammed
I don't manage the on-premise servers, it's done by another company.
I only configure the client side with their help.
When I configure a Surface Hub, in the settings/account, I just enter the email address and password of the Surface account.
- Thanks Joel_S, your description for the issue in details was helpful. it works now. to connect Surface Hub to on-premises, I was needed to disable Modern Authentication from Surface Hub, assign the device account in format "Domain\username."
