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Surface Hub 2S Overheating
Has anyone else out there come across the Hub 2S overheating? Basically the device will shut down mid use, then come up with a black screen with a thermometer icon. Eventually it will come back up no...
We have 10 Surface Hub 2S 50" devices, and we have the overheat issue on 4 of them, 1 (other) has a bad display, and the other 5 haven't failed (yet). The overheating issue just started in the past four weeks.
We use the SteelCase mobile cart and, usually, the APC UPS battery. 2 of the 10 of those have failed too.
We're starting the process of Microsoft calls.