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avantormobility1's avatar
avantormobility1
Copper Contributor
Oct 21, 2020
Solved

Surface Hub 2s Local Admin Account Password Auto Resets after 24 hours

Hello, we recently enrolled four Surface Hub 2s through Microsoft Intune following the Microsoft instructions here (https://docs.microsoft.com/en-us/surface-hub/surface-hub-2s-manage-intune).   We ...
  • cezarcretu's avatar
    cezarcretu
    Oct 21, 2020

    Hello avantormobility1,

     

    If the device was configured with a local account, this should not be touched. The policies that you screenshot should not affect this. However, there might be others that target this device. If so, I would start there, especially if this happened right after you enrolled the device in Intune.

    It's also a good idea to BMR the device using a new image if this is not the first time this has happened. 

    If all fails, please open a ticket with support

     

    Thank you,

    Cezar

cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Oct 21, 2020

Hello avantormobility1,

 

If the device was configured with a local account, this should not be touched. The policies that you screenshot should not affect this. However, there might be others that target this device. If so, I would start there, especially if this happened right after you enrolled the device in Intune.

It's also a good idea to BMR the device using a new image if this is not the first time this has happened. 

If all fails, please open a ticket with support

 

Thank you,

Cezar

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