Forum Discussion

Copper Contributor

Oct 17, 2022

Surface Hub 2S - Adjust microphone sensitivity or enable noise supression

We have several surface hubs mounted in conference rooms. Feedback from users is that microphone is too sensitive and doesn't seem to have any noise suppression at all. noises inside and outside the ...

_tricks

Copper Contributor

Oct 19, 2022

Thanks Cezar. I just opened the case with premier support, they are looking for other options since adjusting the Teams noise suppression is not helping.
Just a quick follow up if you don't mind...
The Teams noise suppression option is not visible for a regular user just using the device. I had to log into the surface hub from the start menu as a local admin, and then open teams and then I see that option. Is that how it should work, users don't have access to that feature? or is there something wrong with my surface hub somehow? ( if you know, thanks again )

cezarcretu

Microsoft

Oct 19, 2022

Hello _tricks,

That's actually by design as you might not want users changing the setting unintended. It is an admin setting

Thanks,

Cezar

Simon_Aebi
Copper Contributor
Dec 06, 2022
Hi Cezar

Can this specific setting be managed remote trough a policy or in the Teams Admin Center? My searching led to nothing.

Best regards,
Simon
- cezarcretu
  Microsoft
  Dec 06, 2022
  Hi Simon_Aebi,
  
  Noise suppression settings will be changed this month so Teams might introduce a remote policy but not sure yet.
  
  If this is something that you need, I suggest providing this feedback to Teams either within the support case or using the feedback hub (or both). The decision is with the Teams team and they will take action based on the feedback
  
  All the best,
  
  Cezar