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Kai Stenberg's avatar
Kai Stenberg
Iron Contributor
Oct 26, 2021

Surface hub 2 S open whiteboard when join a meeting and not teams

Hi, when I start up the surface hub 2 and login as user who has a meeting there. I opens Whiteboard and not the teams client. This happens when everytime.

We are not have any Exchange Onprem, the domain is cloud only. Anyone seen this behavior and has a solutions

exchange online
  • LarsBerlau's avatar
    LarsBerlau
    Brass Contributor
    Feb 17, 2022
    If I understand you correct. You hit the join button to join the meeting from the welcome screen?
    - if you can join the meeting when you open the Teams app. Then it sounds like that you have not done the Active sync powershell script.

    Set-CASMailbox 'Email address removed' -ActiveSyncMailboxPolicy "surfacehubs2"

    • ElHeffe's avatar
      ElHeffe
      Copper Contributor
      Nov 04, 2022

      LarsBerlau Not quite.

      You start a meeting from the "Join" button. As well as starting the call, it opens the whiteboard and pushes the call into the lower right of the screen. The call then has to be maximised.

      I didn't click for whiteboard to open. I don't know why it's opening.

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