Forum Discussion
Surface Hub 2 - Your device needs an update. Restarting to finish it up...
Has anyone seen this issue when a user clicks end session, it then prepares for the next session then a screen comes up "Your device needs an update. Restarting to finish it up..." then it reboots. ...
Any fix for this?
Wow this is still an issue? We’ve not been in our office for awhile due to Covid. I’ll see if I can get my team to check for updates and see if it’s still an issue. This is unacceptable for how much people have paid for this device.
- cezarcretu
Microsoft
Hello,
This is fixed with 20H2 update. You don't need to configure Teams with a provisioning package anymore, which also resolves this issue. You can just select the primary calling app from settings.
Best regards,
CezarUpgraded to 20H2 /Azure AD and Intune Managed
Can not set Teams under Settings > Surface Hub > Calling and Audio > Default app for meetings and calls. ?
Set to SFB.
- cezarcretu
Hello AusSupport180,
Looks like this is managed by Endpoint Manager. Can you check if you already have this policy configured? I can't say for sure if that is the case, but it's where I'd start.
If not, please open a support case and an engineer will assist you
Thank you,
Cezar
- Cezar Cretu i just change the mode to 1 and will let you know. The end session take 5 or more
cezarcretu Looks like we spoke to soon. Same behavior is happening. What now?
- cezarcretu
