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ShaunEDM's avatar
ShaunEDM
Copper Contributor
Jun 18, 2020

Surface Hub 2 - Your device needs an update. Restarting to finish it up...

Has anyone seen this issue when a user clicks end session, it then prepares for the next session then a screen comes up "Your device needs an update.  Restarting to finish it up..." then it reboots. ...
AusSupport180's avatar
AusSupport180
Brass Contributor
Mar 05, 2021
Any fix for this?
  • SGuthrie's avatar
    SGuthrie
    Copper Contributor
    Mar 05, 2021
    Wow this is still an issue? We’ve not been in our office for awhile due to Covid. I’ll see if I can get my team to check for updates and see if it’s still an issue. This is unacceptable for how much people have paid for this device.
    • cezarcretu's avatar
      cezarcretu
      Icon for Microsoft rankMicrosoft
      Mar 05, 2021
      Hello,

      This is fixed with 20H2 update. You don't need to configure Teams with a provisioning package anymore, which also resolves this issue. You can just select the primary calling app from settings.

      Best regards,
      Cezar
      • AusSupport180's avatar
        AusSupport180
        Brass Contributor
        Mar 19, 2021

        cezarcretu 

         

        Upgraded to 20H2 /Azure AD and Intune Managed

         

        Can not set Teams under Settings > Surface Hub > Calling and Audio > Default app for meetings and calls. ?

         

        Set to SFB.

         

         

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