Forum Discussion
ShaunEDM
Jun 18, 2020Copper Contributor
Surface Hub 2 - Your device needs an update. Restarting to finish it up...
Has anyone seen this issue when a user clicks end session, it then prepares for the next session then a screen comes up "Your device needs an update. Restarting to finish it up..." then it reboots. ...
dorce370
Jul 01, 2020Copper Contributor
We just set up a Surface Hub 2 in our organization and we are experiencing the same exact issue! The device is totally up to date but ending a session causes it to reboot to install updates. ShaunEDM
- SGuthrieJul 01, 2020Copper Contributor
dorce370 while I'm not happy it's happening to you, I'm at least glad I'm not the only one. Our device is only 6 months old and it's been doing it since day one. We are setup with Teams Mode 1 as we tried Teams Mode 2 when we first got the device but that put it in an endless loop. So Teams Mode 1 stays and works. I'm hoping more people have this issue and while it's not preventing the use of the device, it's annoying and really shouldn't be happening. An update is needed.