Forum Discussion
Surface Hub 2 - Problem with Microsoft Teams
MicrosoftThis is an outage and investigations are under way. The issue affects all newly deployed devices and new installations (factory reset). Please accept my apologies for the matter and hold on while we work on resolving this.
Thank you,
Cezar Cretu
cezarcretu , i'm also waiting for a status update from you 😉
- cezarcretu
Hello everyone,
Issue has been mitigated. Please test and confirm
Thank you,
Cezar
- Hi Cezar,
I will like to know how this is resolved as i have a MS surface hub 2S and i have same issue with same.
Kindly assist.- cezarcretu
Hello Amobi_N,
You might get the same behavior for different reasons like incorrect account configuration, Conditional Access, MFA, network and so on. If your account is hosted online, you should be able to search for the user and select Sign-Ins and then check the sign-in error.
If you still need help, I recommend you open a support request and we can help
Best regards,
Cezar
- Hi Cezar, I also have a Surface Hub 1 with the same issue. I had not installed MsTeams on it previously but now I have and so far this is still experiencing the same issue with Teams opening but just displaying the grey background and nothing else. Is there anything I need to do on my side to resolve the issue?
- cezarcretu
This issue is now confirmed as resolved. Your issue might be related to something else like conditional access, account configuration, network and so on. I suggest opening a case if you are still having issues
Thank you
Cezar
- Yes, the issue is resolved for me now. Thank-you.
