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Tee Meng Jonathan Koh's avatar
Tee Meng Jonathan Koh
Copper Contributor
Jan 11, 2020

Surface Hub 2 - Problem with Microsoft Teams

Hi We have been the surface hub 2 with Microsoft Teams for 2 months and it can't load the MS Teams suddenly in the afternoon. Thought there is files corruption after using it a day ago. Therefore, ha...
alankinane485's avatar
alankinane485
Copper Contributor
Jan 13, 2020
Same issue here. Just received a Surface Hub 2s and we've tried setting up with Azure AD join and then reset the surface hub and just went with a local admin account. Same issue with both setups.
  • cezarcretu's avatar
    cezarcretu
    Icon for Microsoft rankMicrosoft
    Jan 13, 2020

    This is an outage and investigations are under way. The issue affects all newly deployed devices and new installations (factory reset). Please accept my apologies for the matter and hold on while we work on resolving this.

     

    Thank you,

    Cezar Cretu

    • Mike Shivtorov's avatar
      Mike Shivtorov
      Copper Contributor
      Jan 14, 2020

      cezarcretu , i'm also waiting for a status update from you 😉

      • cezarcretu's avatar
        cezarcretu
        Icon for Microsoft rankMicrosoft
        Jan 14, 2020

        Hello everyone,

         

        Issue has been mitigated. Please test and confirm

         

        Thank you,

        Cezar

    • Malachii's avatar
      Malachii
      Copper Contributor
      Jan 13, 2020

      cezarcretu Please keep us updated on this matter as to resolution and steps required. 

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