Forum Discussion
Surface Hub - First Impressions after initial setup
• Have to reload/reset device to change time zones. • Only (1) admin account is allowed. forces groups but what if i need a seperate group for vendor/contractor access? • Reload/reset device took ...
I agree with a lot of your points, especially the not having an SCCM. In our setup, we have about 30 deployed globally and having a way to centrally manage them all would be a huge benefit, without purchasing another MS product when we already have Airwatch.
In terms of the admin accounts, we have an active directory setup, so we have anyone who needs access join the security group and have access to admin rights on all of our hubs. We have found that no one outside of anyone who is setting it up needs those rights, as they would not be configuring it, or changing any of the settings (The only real uses for admin privileges) .
The anniversary update also fixed two of the things you have issues with. Time-zones can be changed in settings without having to reset/reconfig the device. As well the reset time is down to under an hour now, at least from what we have been told (I have not reset one since the update) so I can not verify that it is 100% true. When I have had to reset things in the past, I initiate the restart at the end of the day and do the re-config the next morning.
For the powering off of the Hubs, when we mount our hubs, we have the power and data plugs behind where the hub sits on the wall for any Wall Mounts, so the user cannot see any of the cables and think to turn it off with the power rocker switch. If we have a Pedestal mount, which in my opinion look the best, the power and data are hidden behind the cover. For the power button on the side, we have a user guide laminated and printed off that sits next to the hub that tells users how to use it, and one of the things at the end is to only hit the end session button, and leave it powered on. Obviously a user would have to read it to know not to do that, but in the 6.5 months we have had these in conference rooms, we have not once had an issue with anyone bricking one.
In terms of the admin accounts, we have an active directory setup, so we have anyone who needs access join the security group and have access to admin rights on all of our hubs. We have found that no one outside of anyone who is setting it up needs those rights, as they would not be configuring it, or changing any of the settings (The only real uses for admin privileges) .
The anniversary update also fixed two of the things you have issues with. Time-zones can be changed in settings without having to reset/reconfig the device. As well the reset time is down to under an hour now, at least from what we have been told (I have not reset one since the update) so I can not verify that it is 100% true. When I have had to reset things in the past, I initiate the restart at the end of the day and do the re-config the next morning.
For the powering off of the Hubs, when we mount our hubs, we have the power and data plugs behind where the hub sits on the wall for any Wall Mounts, so the user cannot see any of the cables and think to turn it off with the power rocker switch. If we have a Pedestal mount, which in my opinion look the best, the power and data are hidden behind the cover. For the power button on the side, we have a user guide laminated and printed off that sits next to the hub that tells users how to use it, and one of the things at the end is to only hit the end session button, and leave it powered on. Obviously a user would have to read it to know not to do that, but in the 6.5 months we have had these in conference rooms, we have not once had an issue with anyone bricking one.