Forum Discussion
Single Sign On Issues with 1703 Creators Update Surface Hub
Hi All, First Post here on the forums We haven't had the greatest start with the Surface Hubs we purchased we had. Hopinh to turn things around :) We have 4 Surface Hubs 3 x 84" 1...
Hi Vincent
I've not seen this on our 84" Surface Hubs, though I'm intrigued that you say it's taking up to 3 minutes before they will even connect to the web on session start.
A couple of things you need to let us know to help:
- Are they joined to Azure AD, on-prem AD, or local admin?
- Are you using SfB Online or on-prem?
- What version are they running, and have they had the latest CU installed?
Something else that worries me is you say the 55" Skype account was created as a user account not a meeting room account. It sounds very much like you may have set up your accounts incorrectly. This shouldn't have an effect on O365 SSO, as the SSO credential is stored on the Surface Hub itself, but it's still sign of something that might not be happy on the Hub itself.
Thanks
Dan
I've not seen this on our 84" Surface Hubs, though I'm intrigued that you say it's taking up to 3 minutes before they will even connect to the web on session start.
A couple of things you need to let us know to help:
- Are they joined to Azure AD, on-prem AD, or local admin?
- Are you using SfB Online or on-prem?
- What version are they running, and have they had the latest CU installed?
Something else that worries me is you say the 55" Skype account was created as a user account not a meeting room account. It sounds very much like you may have set up your accounts incorrectly. This shouldn't have an effect on O365 SSO, as the SSO credential is stored on the Surface Hub itself, but it's still sign of something that might not be happy on the Hub itself.
Thanks
Dan