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AusSupport180's avatar
AusSupport180
Copper Contributor
Apr 14, 2021

SH1 Error retrieving scheduled meetings when login

Hi,   We have a few surface hubs in the office. When a user signing in to view their calendar, they cannot view meeting entries and display an error retrieving scheduled meetings.     
aussupport's avatar
aussupport
Copper Contributor
Apr 15, 2021
Hi Cezar,

I did on my computer with that user and no issues with Graph Explorer. Do I need to run this from SH as well?

This is not happening all the time. Same surface hub at the same time someone else can logging and can retrieve the calendar successfully?
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Apr 15, 2021
Hello,

So only specific users are not able to retrieve the calendar from the Surface Hub or does it work intermittently for them?

Thank you,
Cezar
  • aussupport's avatar
    aussupport
    Copper Contributor
    Apr 21, 2021
    Work Intermittently. I’ll run Graphs Explore on Surface hub check let you know.

    Is there any event or log to find this ?
    • aussupport's avatar
      aussupport
      Copper Contributor
      Apr 22, 2021

      aussupport Please find the attached error when run the Graph Explore with the account. But same time other users can login without any errors? 

       

      User specific or calendar permission issue?

      • cezarcretu's avatar
        cezarcretu
        Icon for Microsoft rankMicrosoft
        Apr 22, 2021
        It's not clear, looks like you need to approve permissions when running the query. Still, it's related to the user, not the device

        Best regards,
        Cezar

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