Forum Discussion
AusSupport180
Apr 14, 2021Brass Contributor
SH1 Error retrieving scheduled meetings when login
Hi, We have a few surface hubs in the office. When a user signing in to view their calendar, they cannot view meeting entries and display an error retrieving scheduled meetings.
aussupport
Brass Contributor
Hi Cezar,
I did on my computer with that user and no issues with Graph Explorer. Do I need to run this from SH as well?
This is not happening all the time. Same surface hub at the same time someone else can logging and can retrieve the calendar successfully?
I did on my computer with that user and no issues with Graph Explorer. Do I need to run this from SH as well?
This is not happening all the time. Same surface hub at the same time someone else can logging and can retrieve the calendar successfully?
cezarcretu
Apr 15, 2021Microsoft
Hello,
So only specific users are not able to retrieve the calendar from the Surface Hub or does it work intermittently for them?
Thank you,
Cezar
So only specific users are not able to retrieve the calendar from the Surface Hub or does it work intermittently for them?
Thank you,
Cezar
- aussupportApr 21, 2021Brass ContributorWork Intermittently. I’ll run Graphs Explore on Surface hub check let you know.
Is there any event or log to find this ?- aussupportApr 22, 2021Brass Contributor
aussupport Please find the attached error when run the Graph Explore with the account. But same time other users can login without any errors?
User specific or calendar permission issue?
- cezarcretuApr 22, 2021MicrosoftIt's not clear, looks like you need to approve permissions when running the query. Still, it's related to the user, not the device
Best regards,
Cezar