Forum Discussion
Screenshot / Snapshot not working
Hello Hub Gurus The screenshot/snapshot feature of our Surface Hub is not working. Just want to check if you have experienced this kind of issue and what is the workaround? I have reforma...
Hi Jon,
Did you ever get a reply from Microsoft about this issue? It's something we've just run into here in my organisation, and uninstalling the Whiteboard preview fixed the problem.
Hi Benj
As per Microsoft, this is a known bug issue. The workaround is to remove the Whiteboard Preview for the snapshot to work.
Hopefully, the known bug will be fix on the next major windows update.