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ppn44's avatar
ppn44
Copper Contributor
May 07, 2020

Resetting Surface Hub 2S

   We have lost the local admin password for our Hub 2S.    The best solution seems to be resetting from a USB stick, but the Hub won't open from it. I press and hold the 'volume down' button (as ht...
IntuneGhostHunter's avatar
IntuneGhostHunter
Copper Contributor
May 16, 2020

ppn44 

Turn off the device:

  1. While holding down the Volume down button, press the Power button.
  2. Keep holding both buttons until you see the Windows logo.
  3. Release the Power button but continue to hold the Volume until the Install UI begins.

 

2 and 3 is very important and I missed it quite some times. Another way is to wipe the device from Intune. Did you enrol the device into Intune?

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