Forum Discussion
Remote Support
Hi I was wondering how IT support is for the surface hub? There doesn't seem to be an option to remotely connect to the hub and control it. I can imagine some users have problems or questions...
You can use OMS to monitor the Hub to see what issues are arising, but as it's running a cut down version of Windows 10 there's no way to remotely control the device.
Are you experiencing many issues, and have your users being trained in general Skype for Business, OneNote and Windows 10 usage? That generally helps them address most of their own issues.
Are you experiencing many issues, and have your users being trained in general Skype for Business, OneNote and Windows 10 usage? That generally helps them address most of their own issues.