Forum Discussion
Dennis Boutrup
Dec 01, 2017Copper Contributor
Record of skype meeting - record of whiteboard fails?
I have an HUB running latest build.
If i join from my laptop to the skype meeting - i share the screen from the HUB. (I've tested with 2 different Windows 10 client devices - same thing - it works ...
Daniel Hudson
Dec 03, 2017Steel Contributor
Hi Dennis.
Hard to tell on the face of it. To me this sounds more like an issue with Skype for Business on your local PC.
Skype for Business on Surface Hub just joins the meeting as a client (either P2P if it's direct, or the virtual meeting room if 3 or more, or a planned meeting).
If you're recording from your laptop and seeing an error, this indicates the issue is on the laptop side. If it can record but is sometimes not getting the screen, this may be an issue with Skype for Business Server and the connectivity between the Surface Hub and the SfB Server.
Either way, you'd likely need to raise the case with MS and provide logs.
D