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Re: Microsoft Surface Hub

Hello preethamkumar,

If you have a Surface Hub V1 device and you get this message when the device is booting, please check if the SSD is properly inserted: https://docs.microsoft.com/en-us/surface-hub/surface-hub-ssd-replacement

If this doesn't resolve it, please open a support case with us to investigate further

Thank you,

Cezar

3 Replies

preethamkumar
Copper Contributor
Apr 05, 2022
cezarcretu
the HDD is seated properly, can we boot this HUB using USB drive or how do we get into the BIOS of it
- cezarcretu
  Microsoft
  Apr 06, 2022
  Hello preethamkumar,
  
  You can re-image your Surface Hub V1 Using the Surface Hub Recovery Tool - Surface Hub | Microsoft Docs
  
  Best regards,
  
  Cezar
  - Dominik1984490
    Copper Contributor
    Jul 27, 2022
    Dear preethamkumar
    did you manager to reimage your Surface Hub?
    Asking because I have the same problem and don’t know that I should buy dedicated SSD adapter
    thank you
    best regards
    dominik

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