Forum Discussion

palphonso's avatar
palphonso
Copper Contributor
Dec 18, 2017

Proxy Authentication - Use device account's credential

Our Surface Hub needs to use a proxy that requires authentication. We are trying to setup the Surface Hub proxy settings with "Use the device account's credentials" for the proxy authentication. The ...
EduardoNZ's avatar
EduardoNZ
Brass Contributor
Jan 17, 2019

Hi Sigrud,

 

I can see the proxy authentication option in the Surface Hub Settings is set to 'use the device account's credential' and I've also set the MDM policy you mentioned but I can see on our web proxy logs the device connection is still anonymous.

 

Our device is fully up to date in terms of Security updates and Servicing Stack Update.

 

Am I missing something?

 

Thanks,

Ed

SigurdWerner's avatar
SigurdWerner
Iron Contributor
Jan 20, 2019

Hey Ed,

The setting is covering only the browser (is working in Edge for us), for the apps this is a bug in Windows 10 Team Edition used on the Surface Hub. The authentication request is send from the proxy, but isn't handled on the Hub at all. I have a case with Microsoft on that since months, MS claims to have a fix, but isn't publishing the fix. They just send me an info for every Update Tuesday that the fix will no be part of the update.

This will kill a 20+ Surface Hub project in our company end of February.

btw. the Windows 10 Team Edition Insider Build has the issue fixed (but no release date here too), so if you have a device for tests register it in the Insider Program for Business and you can update it via WU

 

Regards,

sigurd

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