Forum Discussion
Proxy Authentication - Use device account's credential
Our Surface Hub needs to use a proxy that requires authentication. We are trying to setup the Surface Hub proxy settings with "Use the device account's credentials" for the proxy authentication. The ...
Hi Patrick.
I’d highly recommend you raise a support case for Microsoft to look into this. Make sure you gather logs from the Surface Hub (Settings > Update & Security > Recovery > Collect Logs) to pass to Microsoft.
https://support.microsoft.com/en-gb/help/4037644/surface-contact-surface-warranty-and-software-support
I’d highly recommend you raise a support case for Microsoft to look into this. Make sure you gather logs from the Surface Hub (Settings > Update & Security > Recovery > Collect Logs) to pass to Microsoft.
https://support.microsoft.com/en-gb/help/4037644/surface-contact-surface-warranty-and-software-support
I do have a support case opened unfortunatly, the end result so far is to open the SurfaceHub to the internet by doing MAC address filtering and letting the device go through without any authentication. I'm starting to consider this with our network/security team since we cannot make the Surface Hub properly pass it's device account to our proxy (Blue Coat).
The Surface Hub is not really domain joined as a desktop client. It only allows domain users to authenticate against the AD to access the settings.
During proxy authentication it will provide local account, not domain account credentials.
To solve this, you must configure the proxy to authenticate the device using the local creds.
