Forum Discussion

v-codine's avatar
v-codine
Former Employee
Sep 18, 2019

Power Button remains orange.

Hi all,   when I try to power on the Surface HUB 84 Device, the power button does not react. Nothing happens, no screen/Image, whatsoever. Even if I Restart via Power chord or Hard Power Off-Bu...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Sep 18, 2019

Hello v-codine ,

 

Before opening a ticket, please check if the device is in Replacement PC mode. The power button will stay amber in this case and on the screen you will see the video input methods (PC, HDMI, VGA, DP)

 

Thanks,

Cezar