Forum Discussion
New Microsoft Whiteboard App
- Oct 18, 2018
Hi Ron/Everyone
Looks like we've got an update coming out today that enables opt-in for the new Whiteboard app:
Oct 18th, 2018 —update for Team edition based on KB4462939* (OS Build 15063.1418)
This update to the Surface Hub includes quality improvements and security fixes .
Key updates to Surface Hub, not already outlined in Windows 10 Update History , include:
- Skype for Business fixes:
- Resolves Skype for Business connection issue when resuming from sleep
- Resolves Skype for Business network connection issue, when device is connected to Internet
- Resolves Skype for Business crash when searching for users from directory
- Resolves issue where the Hub mistakenly reports “No Internet connection” in enterprise proxy environments.
- Implemented a feature allowing customers to op-in to a new Whiteboard experience.
Looking at the Whiteboard page for Surface Hub, it seems it's been updated, but I'm not sure if this corresponds exactly with the update today:
How can I roll out the new version?
The new version of Whiteboard can be rolled out to Surface Hubs with an MDM setting that will be available by the end of the year.
If you wish to opt in sooner, you can enroll the device in the Windows Insider Program. The Release Preview ring provides an option to receive fixes, applications and drivers only. This will get slightly faster updates of Whiteboard and other apps.
To opt into Whiteboard using Release Preview:
On your Surface Hub, go to Settings > Update & Security > Windows Insider Program, and click Get Started.
Follow the steps to opt the device into the Windows Insider Program, making sure to choose Just fixes, apps and drivers. Within 24 hours, you should see the new Whiteboard app as the default.
If you have previously installed the new Whiteboard app on the device, you should uninstall it.
So on one hand, we have an update saying they've implemented a feature to allow us to opt-in, on the other the Whiteboard page is saying we need to enroll in the Insider Programme for just fixes, apps and drivers to get the new app, and that the MDM setting will be coming later this year.
Currently nothing on the Surface Hub Admin Guide.
Given this has only just hit the relative sites, ChangeWindows hasn't even picked up on today's CU release yet, and nothing from Jen in the Windows 10 subreddit, I'll give it a few days and see if we get a consistent message in the admin guide confirming how to roll this out properly, either whether the MDM setting is actually there, or if the update today just allows for the Insider Programme to roll it out. Fingers crossed it's the former!
- Skype for Business fixes:
Who supports this?
Sharing with the whiteboard app preview isn't working for anyone in our organization. Even the feedback link doesn't work so I can't even report it.
I posted details in this thread in another post a couple weeks ago and got zero response.
Is there another place we post issues about this app and get the developer to either fix it or explain why it isn't working and whether it will work soon or if we should just give up and uninstall it?
- Jun 26, 2018
KalimanneJ Microsoft Whiteboard is currently a preview, when your admin enabled it in your tenant they accepted a set of preview terms, I would suggest you check this for support.
The preview is due to end sometime soon, at which point you can request support through your admin centre in the same way as any other product.
- KalimanneJJun 27, 2018Iron Contributor
Steven Collier wrote:KalimanneJMicrosoft Whiteboard is currently a preview, when your admin enabled it in your tenant they accepted a set of preview terms, I would suggest you check this for support.
The preview is due to end sometime soon, at which point you can request support through your admin centre in the same way as any other product.
I don't see anything for support. There is a feedback button in the app, but it also doesn't work for us.
How can they know when something isn't working when we can't contact anyone to let them know? What is the point of a preview if you can't report issues to them so they can correct them?
- Daniel HudsonJun 29, 2018Steel ContributorChecked this earlier today and the Feedback button was working fine on my Surface Hub, bringing up the Feedback Hub.