Forum Discussion

brajan's avatar
brajan
Brass Contributor
Nov 25, 2022

Moving a Hub 2S from Teams Room Standard to Teams Room Pro

Anyone reading this can share their experience moving a Hub 2s from Teams Room Standard to Pro. It is showing up in M365 Admin as having a Pro license however on TAC it is still listed using the old license. Is there anything else that require to be done am I missing any steps

5 Replies

  • LarsBerlau's avatar
    LarsBerlau
    Brass Contributor
    Nov 26, 2022
    To my understanding, you have done all you needed to do. It might take some time to populate to TAC.
    • brajan's avatar
      brajan
      Brass Contributor
      Nov 28, 2022
      LarsBerlau you are correct patiently waiting resolved the license issue

      Now I don't know how to onboard the Hub on the pro management portal device reports as onboarding.

      The provided documentation is only applicable for MTR's
      https://learn.microsoft.com/en-us/microsoftteams/rooms/enroll-a-device
      • LarsBerlau's avatar
        LarsBerlau
        Brass Contributor
        Nov 29, 2022
        Surface Hub in Pro Portal is not available yet. But as I remember it should be in the end of the year.