Forum Discussion

Iron Contributor

Sep 06, 2018

Solved

Microsoft Teams support now available for Surface Hub

According to the Surface Hub Update History, the August 2018 cumulative update brings support for Microsoft Teams meetings on Surface Hub. I should note that I haven't yet tried this on a release...

yoabar
Sep 06, 2018
Yes, we have the Microsoft Teams app available for all Surface Hubs running with Windows 10 Team Edition 1703.15063.1292. To make sure you're there, check you have KB4343889 installed on your Surface Hubs.

The instructions Daniel Hudson mentioned will work for this version, by either using MDM or the pre-configured PPKG files.

Make sure you choose the functionality mode that works best for you :-)

Frank Rijt-van

Brass Contributor

Mar 15, 2019

We experiencing the same issue. It only happens when Hubs are in a Teams meeting. Teams meetings without Hub participants don't have this issue. And Skype meetings with Hub participants also don't show this issue.

Myles Taylor

Copper Contributor

Mar 15, 2019

Frank & Richard, are you applying any QoS parameters to your Teams/SkypeFB traffic https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams

David Phillips
Iron Contributor
Mar 15, 2019
Myles Taylor Speaking of QoS - Do you happen to know the path for the Teams app? Or does it use the same as Skype?

Skype = ./Device/Vendor/MSFT/NetworkQoSPolicy/SfBVideoQoS/AppPathNameMatchCondition
Teams = ?
Frank Rijt-van
Brass Contributor
Mar 15, 2019
Myles TaylorYes we are, and these are working well for Skype and regular Teams calls. Only when a Hub participates in a Teams call this echo occurs.
- Daniel Hudson
  Iron Contributor
  Mar 21, 2019
  Frank Rijt-van This is a known issue that the noise-cancellation available in the Skype app on Surface Hub is not yet implemented in the Teams app. I spoke to cezarcretu about it and he confirmed it's in progress but no ETA yet on delivery.
  - Frank Rijt-van
    Brass Contributor
    Mar 21, 2019
    Daniel Hudson, thanks we learned that as well. Microsoft provided us the new Teams client for a number of Surface Hubs to test it. It indeed is fixed in that version, and includes the auto cameraswitching mode.