Forum Discussion
Microsoft Teams support now available for Surface Hub
Yes, we have the Microsoft Teams app available for all Surface Hubs running with Windows 10 Team Edition 1703.15063.1292. To make sure you're there, check you have KB4343889 installed on your Surface Hubs.
The instructions Daniel Hudson mentioned will work for this version, by either using MDM or the pre-configured PPKG files.
Make sure you choose the functionality mode that works best for you :-)
MicrosoftYes, we have the Microsoft Teams app available for all Surface Hubs running with Windows 10 Team Edition 1703.15063.1292. To make sure you're there, check you have KB4343889 installed on your Surface Hubs.
The instructions Daniel Hudson mentioned will work for this version, by either using MDM or the pre-configured PPKG files.
Make sure you choose the functionality mode that works best for you :-)
Hey all,
Anyone else encountered the same issue as me....?
- Checked the patch level of the hub to meet the criteria.
- Installed Teams from the Windows Store, was sure to not run Teams at any stage.
- Using the provided provisioning packages I took "Mode 0" and copied it to a USB, from the hub installed the provisioning packaged and rebooted the Hub.
There is no mention of Teams being installed on the Start Menu, I would expect this under Mode 0 right? I can see it installed under Installed Apps and via the Windows Store. From my desktop I created a Teams meeting and invited the hub in question to that meeting, I have provided the Hub account with the necessary Teams license yet when I attempt to join the meeting it tells me that it's not a Skype meeting and that's it, no mention of Teams at all. I've followed these steps on 2 of my Hubs now and I'm getting no where.
Any thoughts anyone?
yoabar wrote:Yes, we have the Microsoft Teams app available for all Surface Hubs running with Windows 10 Team Edition 1703.15063.1292. To make sure you're there, check you have KB4343889 installed on your Surface Hubs.
The instructions Daniel Hudson mentioned will work for this version, by either using MDM or the pre-configured PPKG files.
Make sure you choose the functionality mode that works best for you :-)
yoabar wrote:Yes, we have the Microsoft Teams app available for all Surface Hubs running with Windows 10 Team Edition 1703.15063.1292. To make sure you're there, check you have KB4343889 installed on your Surface Hubs.
The instructions Daniel Hudson mentioned will work for this version, by either using MDM or the pre-configured PPKG files.
Make sure you choose the functionality mode that works best for you :-)
- yoabar
Hi Myles Taylor ,
When installing Teams on Surface Hub it will not appear on the apps list, but you can see it under 'installed apps' in the settings app.
In mode 0, you should be able to join scheduled Teams meetings for which the Hub was invited. The default Skype UI will be replaced by the Teams UI when joining the meeting and you'll automatically join the meeting.
For this to happen, you must also make sure that the account you're using is licensed for Microsoft Teams - the UI will fail if the account isn't licensed.
Thanks for the response Yoav. I have confirmed that the hubs in question both have a Teams license assigned. When I invited a hub to the meeting I do see the meeting on the hub and when I select Join it's still opening the SkypeFB UI, not seeing any UI failures like others have done. I'll be patient and give it 24 hours just in case it's taking some time for my changes to propagate around.
Hi,
We are having the same issue with the Surface Hub. The Team Client remains black like in Yoav Barzilay screenshot.
We followed https://docs.microsoft.com/en-us/microsoftteams/teams-surface-hub and installed the TeamsRTMMode0.ppkg via USB.
The Surface User, which is also used for Skype for Business, was assigned the following license: Office 365 A3 Only the Microsoft Teams license.
Here some photos: https://onedrive.live.com/?id=4D544E85A23A9EB3%217873&cid=4D544E85A23A9EB3
Unfortunately, without any success. Do you have any idea?
Thank you
- yoabar
Hi Tobias,
For the sake of the test, can you please assign the TeamsRTMMode1.ppkg file and see if the client signs in?
Hi Yoav,
thank you very much for your quick response!
Unfortunately we have the same issue. :(
Here additional photos:
https://onedrive.live.com/?id=4D544E85A23A9EB3%217882&cid=4D544E85A23A9EB3
Thank you,
Tobias
I've been looking forward to do this for so long, as it really is a major dependency for us to move forward with the whole journey from SfB to Teams within our company. Unfortunately after deploying the app and the config it seems the app tile is available but it will just basically load whiteboard 2016 and a big black bar where the MS teams UX should be. It says on the top of the section that is Microsoft Teams, but the rest is solid black.
I had chosen mode 1, to still currently planned SfB meetings from the device? Should the Hub user account have a Ms Teams license associated with it, or just its current skype for business plan 2 license? Or Any other changes that have to be made on the user account that is being for the Hub?- yoabar
Hi Ron,
You must have a Microsoft Teams license assigned to the user to be able to connect Surface Hub Teams client.
Otherwise, as you mentioned, you'll get a black stripe where the Teams UX should be.
Without the license:
With the license:
- Hello Yoav, thank you for this. With SfB you had a plan1 and plan2 license, and with SfB for the Hub a SfB license plan 2 license was required. My assumption is at the moment while I still have the Hub not set for solely teams it now requires both an SfB license plan 2 license and a teams license? If I switch to teams only, will it function with just a teams license? and can I for example use a business essentials license for it as it has teams but not SfB plan2 and exchange 2.
