Forum Discussion

Copper Contributor

Feb 08, 2024

microphone not working in Teams for Surface Hub win10

Hi, Microphone stopped working for Teams for Surface Hub win10. I noticed that in Settings, Microsoft Array disappeared. I had before Microsoft Array (Surface Hub Built-In Microsoft Array). Th...

MS Surface Hub

Laura1322

Copper Contributor

Feb 09, 2024

Hi cezarcretu ,

I would like to add that under the Microphone & speakers I see two Realtek microphones. None of them work. Before I had Microsoft Array in the list as well.

Please see pic attached.

Surface Hub is older than 2019 I believe.

cezarcretu

Microsoft

Feb 11, 2024

Hello Laura1322,

The first version of the Surface Hub is now end of life so no hardware servicing is possible. However, as I mentioned, you could use an external microphone to continue using it.

Best regards,

Cezar