Forum Discussion
Laura1322
Feb 08, 2024Copper Contributor
microphone not working in Teams for Surface Hub win10
Hi, Microphone stopped working for Teams for Surface Hub win10. I noticed that in Settings, Microsoft Array disappeared. I had before Microsoft Array (Surface Hub Built-In Microsoft Array). Th...
cezarcretu
Microsoft
Feb 08, 2024Hello,
The driver and firmware come preinstalled so this seems like a hardware issue. Best if you open a support ticket to confirm and repair. Alternatively, you can use an external microphone from this list: https://learn.microsoft.com/en-us/surface-hub/surface-hub-certifications#microsoft-teams-certified-audio-accessories
Best regards,
Cezar
The driver and firmware come preinstalled so this seems like a hardware issue. Best if you open a support ticket to confirm and repair. Alternatively, you can use an external microphone from this list: https://learn.microsoft.com/en-us/surface-hub/surface-hub-certifications#microsoft-teams-certified-audio-accessories
Best regards,
Cezar
Laura1322
Feb 09, 2024Copper Contributor
cezarcretuthak you very much Cezar