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4 Replies

  • Hello,

    The thumb drive containing the PPKG file needs to be connected when you boot the device during OOBE. It will ask if you want to install it on the first page, right after Cortana intro (if I'm not mistaken. If I am, it's the next page).

    Hope this helps.
    Cezar
    • sufan's avatar
      sufan
      MVP
      Hi Cezar, Thank you for your reply.
      Yes, I connected and applied this PPKG USBFlash during the OOBE phase, but actually failed to apply the Configuration file. I checked the naming and formatting of this file and I don't think there is an error. Are there other reasons? Have you ever practiced, been able to share experiences or screenshots.
      • cezarcretu's avatar
        cezarcretu
        Icon for Microsoft rankMicrosoft

        Hello sufan

         

        We need to have a look at what;s happening so please open a service request and we can help

         

        Thank you,

        Cezar 

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