Forum Discussion
Jon Calutan
Aug 13, 2017Copper Contributor
Dead Pixel
Will Microsoft replace or repair the screen of the Surface Hub for a 1 dead pixel?
Daniel Hudson
Sep 08, 2017Iron Contributor
If you have Complete for Business then yes, you can ask them to replace (as it covers accidental damage for up to the value of the Hub). But given that this would be a fully device replacement (the screen alone cannot be repaired/replaced) then that would end the warranty on the device.
If you have standard warranty, then probably not for a single dead pixel.
If you have standard warranty, then probably not for a single dead pixel.