Forum Discussion
davidchr
Feb 16, 2017Brass Contributor
connecting surface hub to OMS
Last week I configured a surface hub (successfully joined to domain, on-prem mbx and SfB w/EV). I used the ICD (Imaging and Config Designer) to push additional settings to the device after OOBE. On...
- Feb 21, 2017Hi David,
it is expected that after the join the key is will not longer be showing in the UI.
It can also take some time if you just added the Solution to OMS and added the Surface Hub to OMS.
I don´t have an exact timeframe for this but for adding the Solution to OMS give it maybe 24h,
adding new Surface Hub to OMS should not take longer then 1h.
For me this always just works fine and the Hubs are showing up after a short time.
If the Hubs are still not showing up, I would recommend to open a case with our CSS Support:
https://aka.ms/SurfaceHubSupport
- Christian
davidchr
Feb 21, 2017Brass Contributor
Update: I removed the OMS config on the hub and then manually enabled OMS and entered the workspace ID and primary key. Again it looks like the config took as I see "The Microsoft Monitoring Agent has successfully connected to the Azure Operational Insights service." But I do not see the hub appear in the surface hub solution in OMS.
I neglected to mention in my initial post that the exchange and Skype for Business accounts are both on-prem. Does that matter?
Christian Schacht
Microsoft
Feb 21, 2017Hi David,
it is expected that after the join the key is will not longer be showing in the UI.
It can also take some time if you just added the Solution to OMS and added the Surface Hub to OMS.
I don´t have an exact timeframe for this but for adding the Solution to OMS give it maybe 24h,
adding new Surface Hub to OMS should not take longer then 1h.
For me this always just works fine and the Hubs are showing up after a short time.
If the Hubs are still not showing up, I would recommend to open a case with our CSS Support:
https://aka.ms/SurfaceHubSupport
- Christian
it is expected that after the join the key is will not longer be showing in the UI.
It can also take some time if you just added the Solution to OMS and added the Surface Hub to OMS.
I don´t have an exact timeframe for this but for adding the Solution to OMS give it maybe 24h,
adding new Surface Hub to OMS should not take longer then 1h.
For me this always just works fine and the Hubs are showing up after a short time.
If the Hubs are still not showing up, I would recommend to open a case with our CSS Support:
https://aka.ms/SurfaceHubSupport
- Christian