Forum Discussion
Timothy Kozak
Sep 21, 2017Copper Contributor
Can't load PDF via OneDrive - Hangs on 'Downloading...'
Hey, having some trouble loading PDF's in the latest version of OneDrive (17.25) for the Surface Hub - just hangs with the spinning dot circle reading 'Downloading...', and am not prompted to open in...
- Jul 16, 2018
Hi All
Great news, it's (finally) been fixed! Make sure you're running OneDrive version 17.30.2.0 or above and you should once again be able to open PDF's and other file types in the file previewer.
Thanks
DanEdit: Just want to give a massive shout out to the OneDrive team and Steve Briley from the Premier Support team for sticking with me on this one for the last 10 months to finally get a fix in place. Took a while but we got there in the end!
Daniel Hudson
Sep 27, 2017Iron Contributor
Hi Timothy
Yup, same behaviour here. Tried opening a PDF from OneDrive, it sits on downloading... then asks for an internet connection.
Surface Hub is on 10.0.15063.608 (Windows 10 1703 17-09 CU)
OneDrive app is 17.25.1.0
I'll raise a ticket with premier support.
D
Yup, same behaviour here. Tried opening a PDF from OneDrive, it sits on downloading... then asks for an internet connection.
Surface Hub is on 10.0.15063.608 (Windows 10 1703 17-09 CU)
OneDrive app is 17.25.1.0
I'll raise a ticket with premier support.
D