Forum Discussion

Timothy Kozak's avatar
Timothy Kozak
Copper Contributor
Sep 21, 2017
Solved

Can't load PDF via OneDrive - Hangs on 'Downloading...'

Hey, having some trouble loading PDF's in the latest version of OneDrive (17.25) for the Surface Hub - just hangs with the spinning dot circle reading 'Downloading...', and am not prompted to open in...
  • Daniel Hudson's avatar
    Daniel Hudson
    Jul 16, 2018

    Hi All

    Great news, it's (finally) been fixed! Make sure you're running OneDrive version 17.30.2.0 or above and you should once again be able to open PDF's and other file types in the file previewer.

    Thanks
    Dan

     

    Edit: Just want to give a massive shout out to the OneDrive team and Steve Briley from the Premier Support team for sticking with me on this one for the last 10 months to finally get a fix in place. Took a while but we got there in the end!

Resources