Forum Discussion
Cannot reset surface hub
Hi, I have an issue recently occur with one of our surface hubs at the place I work. Booting to the standard welcome screen we're greeted with the message: "Something went wrong. Please contact ...
May be too late, though, figured I'd chyme in.
It can be a little tricky to get it right, though, if you
- Toggle off, then on
- Watch for the "Please Wait" message
- Then toggle off, then on
If you then see the "Please Wait" message sooner and below the Microsoft Surface Hub followed by the message about not starting correctly, you may be able to reset with out your BL key.
Otherwise, if you have a warranty you should be able to open a case and get a replacement drive.
Cheers
Travis