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gibby_home's avatar
gibby_home
Brass Contributor
Apr 06, 2023

85 in Surface Hub Mic issue

Hello,

The past 4  Teams meetings with the surface hub the mic stops working after about 2 to 3 minutes, I was wondering how we would get support on this, its most likely a hardware issue. has anyone else experienced this. 

Mark

 

1 Reply

  • StephenWM's avatar
    StephenWM
    Copper Contributor

    gibby_home We are experiencing this with one of our 55" hubs as of two weeks ago. Mic no longer working but I can still hear some signal noise. 

     

    Try this article for support: https://learn.microsoft.com/en-us/surface/surface-management-portal

     

     

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