Forum Discussion

Microsoft

Nov 03, 2016

Welcome to the Surface 3 Community!

Hello and welcome to the Devices Community! We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. You will find spaces for each one of our product...

Copper Contributor

Aug 01, 2020

Hi.
My surface 3 shows plugged in but it not charging. It only charges when the battery is drained completely.
The problem may be because the driver can not detect even when it is plugged in.
What is the remedy? Have uninstalled and reinstalled driver.

andysim
Copper Contributor
Jan 25, 2021
andysim I have the same problem and tried to uninstall and reinstall the driver but the battery still cannot charge even when it is plugged in.
It charges again only when the battery is completely drained.