Forum Discussion
Surface Book 2 USB-C port keeps disconnecting
Good day, please can someone assist me? I have had my Surface Book 2 for just under 2 years and have always used a USBc to HDMI adaptor so that I can work on a second screen as well. Very recently it started disconnecting every minute or 2 making it impossible to utilise my second screen. I have changed monitors, cables, even adaptors but the problem persists. I used my earphones in the port and that also disconnects frequently. Does anyone know what might have caused this and how I can fix it?? Please assist.
5 Replies
GiselleHanekom detach and attach Tab. it should fix the issue. worked in my case
- Wow Thanks was having similar issues, with HDMI & USB-C SSD. Tried all the usual including restarting in UEFI BIOS settings. nothing worked. Doing the Tablet Disconnect / Reconnect and now my SSD connection is rock solid, Thank You Sir!!!
- ^Thank you so much. I tried all the updates, new cords etc but just this simple act fixed it. I would see possible fixes suggested and the same ones listed, Your fix, the one that worked, was not mentioned anywhere. I'm so grateful I came across this post. Just wanted you to know how helpful you were and to thank you for posting this.
Ram2469 Thanks for this mate, it was exactly my problem as well. To confirm I pressed the detach/attach dock button on the keyboard. It actually then indicated it was now attached, so this was definitely the issue. I detached it fully then reattached it and now I don't have this issue.
