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WorkFH
Copper Contributor
Nov 10, 2020
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Video playback not working for screen recordings published directly in browser

Hello,

 

Video playback is not working when publishing a screen recording directly in the browser. The video just has a spinning circle on it after being published. If the video is downloaded during review, then uploaded, it works. It appears to be an issue with screen recordings more than a minute long.

 

This is an issue for multiple users, and we've tried both Chrome and Edge browsers.

 

Thanks,

Charles

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