Forum Discussion
Video playback not working for screen recordings published directly in browser
WorkFH Bonton thanks for bringing this to our attention, this looks like a known issue and we're currently in the process of rolling out a fix. Can you confirm for me if these screen recordings include audio? We're seeing this issue with silent screen recordings. Until the fix is rolled out, you should be able to create working screen recordings by enabling your mic or checking "share audio" in the share window, or using the workaround of downloading and reuploading the video.
WorkFH Same issue here in Chrome and Firefox browsers. Our screen recordings that are re-uploaded won't play either. They play fine in VLC when downloaded.
MicrosoftBonton WorkFH - Is this an issue with screen recordings recorded directly in Stream? I asked our screen recorder PM to take a look at this thread, but you should also feel free to create a support ticket. If support can't figure it out they'll escalate it up to us in the product group for investigation.