Forum Discussion
Transcript Mode not available
Is there a defect/issue or has the functionality been de-activated within my company?
21 Replies
- verason888Copper Contributor
Nick Hasselblad here are my videos plz fix them https://web.microsoftstream.com/studio/videos
- verason888Copper Contributor
verason888 here is the homepage of micorsoft https://www.office.com/?auth=2&home=1 and stream https://web.microsoftstream.com/?auth_upn=VERGASON-DONOVAN@gstboces.org
and email https://outlook.office.com/mail/inbox googlehttps://www.google.com/?safe=active&ssui=on why is that please answer me fast Nick Hasselblad. This is what it looks like https://accounts.google.com/signin/v2/identifier?hl=en&passive=true&continue=https%3A%2F%2Fwww.google.com%2F%3Fsafe%3Dactive%26ssui%3Don&ec=GAZAAQ&flowName=GlifWebSignIn&flowEntry=ServiceLogin
Please answer me fast and tell me why it looks like that.
Thanks!
- verason888Copper Contributor
Nick Hasselblad How to you make it avibile
- Nadia MunroCopper Contributor
Yeah same issue... how do you generate the transcription file and/or enable captioning? None of the help files are accurate from what I can see.
- Scot WittBrass Contributor
This information is old. E3 licensees now can use Transcripts, facial recognition and Captions.
I have two users who cannot see Transcripts, Captions and the People Tab under the Player w.
I see those controls. Ia not an Admin but I see and use the provided controls. I can create Groups. The issue holders cannot. Is this a group creation configuration issue? If so, is there a workaround? If not, is there a remedy?
Thanks!
- MWiseBrass Contributor
I'm running into this issue on a video I just uploaded - there is no option to show Transcript. I can see it on older videos I've uploaded. Has something changed?
- Scot WittBrass Contributor
M/S opened Stream transcripts, captions and people search within Stream (which really should be included in M/S Search) a couple of months ago.
I have two users who cannot see Transcripts, Captions and the People Tab under the Player w.
I see those controls. Ia not an Admin but I see and use the provided controls. I can create Groups. The issue holders cannot. Is this a group creation configuration issue? If so, is there a workaround? If not, is there a remedy?
Thanks!
- Vishal SoodFormer EmployeeThis could be because you don't have right Stream license. Only E5 users or users with Stream P2 licenses can see transcript more. Everyone else gets closed captions.
- verason888Copper Contributor
Vishal Sood @Donovan Vergason that could be to
- verason888Copper Contributor
- Rob BradleyCopper Contributor
For "Search automatically generated transcripts for Office 365, it says "Varies by https://go.microsoft.com/fwlink/?linkid=851406" https://stream.microsoft.com/en-us/pricing/ What does that mean? How do I know what options I have?
- Cian AllnerSilver Contributor
This is a bit clearer - https://docs.microsoft.com/en-us/stream/license-overview
- David ShumateBrass Contributor
I can see the transcription of our videos and I have an E4 license... by your logic I should not. We have users who do not see the option to turn on transcription or faces in the drop down settings for their use, and they have E4 licenses as well. There must be some other configuration that is necessary in order for them to see the transcription.