Forum Discussion
Transcript Mode not available
This information is old. E3 licensees now can use Transcripts, facial recognition and Captions.
I have two users who cannot see Transcripts, Captions and the People Tab under the Player w.
I see those controls. Ia not an Admin but I see and use the provided controls. I can create Groups. The issue holders cannot. Is this a group creation configuration issue? If so, is there a workaround? If not, is there a remedy?
Thanks!
I'm running into this issue on a video I just uploaded - there is no option to show Transcript. I can see it on older videos I've uploaded. Has something changed?
I am having a similar issue- the Transcript mode is available on some videos and not others and I don't see a pattern to Team role or age of the video.
Hi I encounter the similar issues as well..
I had click View Settings> Show Transcript but it shows "Audio transcripts aren't quite ready yet. Check back soon."
I do realize the latest video have the transcript function where for the previous videos didn't shown.
Sarah Parmenter I am having this problem as well; some videos generate transcripts, some do not. If I "re"generate, it temporarily shows the transcript window with the message "Audio transcripts aren't quite ready yet. Check back soon." However, when I check back, the option to view transcripts has disappeared. I can, however, see the transcripts as closed caption subtitles.
I found a fix- it works for me, anyway! For me, it was as simple as Editing the video details and changing the Video Language from Select Language to English. This seemed to enable the Show Transcript setting. I did that and then it did take a bit of time for the transcript to show up.
