Forum Discussion

Nick Hasselblad's avatar
Nick Hasselblad
Copper Contributor
Aug 23, 2017

Transcript Mode not available

Is there a defect/issue or has the functionality been de-activated within my company?      
Vishal Sood's avatar
Vishal Sood
Former Employee
Aug 31, 2017
This could be because you don't have right Stream license. Only E5 users or users with Stream P2 licenses can see transcript more. Everyone else gets closed captions.
  • verason888's avatar
    verason888
    Copper Contributor
    Jan 08, 2021

    Vishal Sood @Donovan Vergason that could be to

     

    • verason888's avatar
      verason888
      Copper Contributor
      Jan 08, 2021

      verason888 Hello everybody I know this is a tough time but I am here so if u have any qustoins  please go to @vergason888 about my videos 

       

       

       

       

       

      Thanks Vergason888

  • Rob Bradley's avatar
    Rob Bradley
    Copper Contributor
    Jan 04, 2018

    For  "Search automatically generated transcripts for Office 365, it says "Varies by https://go.microsoft.com/fwlink/?linkid=851406"  https://stream.microsoft.com/en-us/pricing/  What does that mean?  How do I know what options I have?

    • Cian Allner's avatar
      Cian Allner
      Silver Contributor
      Jan 04, 2018

      This is a bit clearer -  https://docs.microsoft.com/en-us/stream/license-overview

       

  • David Shumate's avatar
    David Shumate
    Brass Contributor
    Sep 20, 2017

    I can see the transcription of our videos and I have an E4 license... by your logic I should not.  We have users who do not see the option to turn on transcription or faces in the drop down settings for their use, and they have E4 licenses as well.  There must be some other configuration that is necessary in order for them to see the transcription.

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